RMM Patch Management Verification/Security IT & Tech Careers Historically, installing Symantec Endpoint Protection (SEP) disabled Windows Defender on Microsoft Windows operating systems.Check the Procedures to open the Case in Step 3.

Starting with Windows 10 1903, Microsoft required AntiMalware products wishing to integrate with the Windows Security Center (WSC) must do so through an AM-PPL process. If you are not able to open a case, there are manual removal documents available that can help you with removing all traces of the SAV/SEP product.One of our clients is going through a routine audit with their regulatory body, and a question that we have never been asked before was posed by their IT person - what verification is being done by the patch management system (RMM software in this case) f. To have the Latest Version of Symantec CleanWipe Tool, you may need to Create / Open a Case with Symantec Technical Support.Ĭheck the Procedures to open the Case in Step 3.

Windows 8 / 2012 Server Both 32 and 64 bit versions, where applicable Windows 2000 SP4+ (requires MS KB816542 included in Update Rollout 1 for SP4) What to do when conventional uninstall methods fail: Cleanwipe, manual removal methodsĪgain, a New Cleanwipe version is introduced in SEP 12.1 RU2Īs of, the latest version of CleanWipe is v.401. Symantec Endpoint Protect Manager (SEPM) uninstall Client uninstall (including remote uninstalling of large groups) Please note that Symantec only recommends using the CleanWipe tool as the final solution for removal of our product, the proper uninstallation steps should always be tried first. Only use the tool provided by Symantec Support. You might not be getting the most current version, and you never know if the download is malicious or not. Be wary of other sources that may have the tool available. Users must open a case with Support to get the CleanWipe tool. If you are looking for the CleanWipe tool, here is some information that may save you some time and frustration.

Symantec cleanwipe